What Does a Team-Centered Approach to In-Home Care Mean?
We strongly believe that a team-centered approach is the best way to help your loved one who needs assistance through in-home care services. In the team-centered approach to in-home care, think of your loved one as the team captain. Let’s say your loved one’s name is Sally. You, their caregiver, and other family members are all on “Team Sally”. In order to ensure the team’s success, everyone on Team Sally should be able to communicate effectively—with Sally and with each other.
Here are two great ways to improve communication within your “team” in order to improve life for your loved one and the whole family:
1. Listen to your loved one and offer support.
Whether you’re proposing the idea of in-home care to your loved one or your loved one has had a caregiver for years, the best thing you can do is to be there for the senior in your life. Find out how your loved one prefers to communicate—whether it’s verbal, through actions, or through writing—and be sensitive to their concerns. Your loved one may be feeling vulnerable, scared, angry, or helpless, and they need your support. Listen to their needs and wants and give them the time of day.
2. Maintain open communication with your loved one’s caregiver.
If you can’t be with your loved one all the time, you may be wondering how your “team” is doing, as they probably aren’t telling you everything. By maintaining open communication with your loved one’s caregiver, you can stay informed with what’s going on in their life while you’re not there. This can be done through regular phone calls, written logs, or notes logged on an online portal.
For example, at Kinship Project, our caregivers communicate with you and any other members of your loved one’s “team” through an online portal. On this portal, you can see your loved one’s upcoming calendar—including doctor’s appointments and planned activities. You can also read notes about how their days have been going. Our caregivers note any accomplishments, struggles, and concerns on this portal. This way, whether you’re down the street or across the world, you’ll be able to get the peace of mind that someone is truly caring for your loved one.
By maintaining open communication with other members of your loved one’s “team”, you and all involved can be sure that their needs are being met. When any concerns or issues arise, you and the other team members can then work together to devise the right solution—all for the good of the team.
Our In-Home Care Services
At Kinship Project, we offer personalized in-home care services to help seniors live better, more comfortable lives. Our caregivers and care coordinators will keep you and your loved one in constant communication in order to provide the best care possible.
Co-Founders of Kinship Project, Kirk Hinkleman and Beth Gallagher, published a book: Intentional Teaming: Shifting Organizational Culture. Their work focuses on the notion of teaming and that we all, as humans, inherently belong to one another. They consult with human service agencies around the world on this model of togetherness as a means of providing the best quality of life for the person receiving services.
Contact us to learn more about the importance of communication in in-home care. We’ll work with you to create a team-centered care plan just for your loved one. Learn more about our care services below.